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We are experts in the customer journey, providing data driven solutions and working with teams to ensure all our clients achieve operational excellence.

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12 days of NOT discounting – Headset Webinar
If you weren’t able to join us last Wednesday for Headset’s “12 Days of not Discounting”, with Joe Cullen, Headset’s Product Specialist and Headset Bridge expert, we wanted to share a little round-up.

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Learnings from 1st Hall of Flowers Cannabis Trade Show in Canada
Today’s round-up is about the inaugural Canadian Hall of Flowers trade show, which happened this past Tuesday and Wednesday at the Enercare Centre in Toronto, Ontario.

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Pricing Compression: SKU Rationalization
Episode 21: Price Compression Series Pricing Compression: SKU Rationalization In this week’s Pricing Compression, Krista discusses SKU rationalization. Besides rent, inventory is one of the largest cost centers that can kill profitability. It can make or break a cannabis retail store. Cannabis markets across North America have seen year-over-year growth. In many markets, like Ontario, […]

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Pricing Compression: Complicated Promotions
Episode 20: Price Compression Series Pricing Compression: Complicated Promotions In this week’s Price Compression, Krista looks at complicated promotions. Walking into a store, how many times is your attention immediately grabbed by discount signage promising 10% or 15% off? How do those discounts make you feel? Confused? Overwhelmed making calculations on the spot, while you’re […]