Simple trick to boost loyalty participation: Train your budtenders to introduce it at the beginning   Ever wonder how to turn first-time customers into regulars? That's where cannabis loyalty programs come in. They're a fantastic way to build relationships with your best customers and keep them...

  Where most cannabis retailers get into trouble Amidst the hustle and bustle of day-to-day retail operations, it's easy to lose sight of long-term goals and their progression.  Managers may only detect a gradual decline in the store's performance once it becomes too challenging to turn around...

Forecasting plays a crucial role in the success of any retail business, and the cannabis industry is no exception. With the rapidly growing market and evolving consumer preferences, cannabis retail forecasting has become even more important. In this article, we will explore the significance of ca...

  The success of a dispensary hinges not just on the quality of its products but on the calibre of its budtenders. Crafting an effective hiring, onboarding, and training strategy is crucial for ensuring long-term profitability in this industry. There is a growing problem. Retail leadership is o...

Then ask yourself these questions: Are all the weeks equal? Are there any holidays that could influence if you will have more or fewer customers? Will you see an increase in the number of customers because of paydays? Most stores do. Have you ever wondered why some weeks at your store are busie...

420 + Deep Discounts might entice customers to buy more... once. We all know 420 is a massive time for discounting, and cannabis dispensaries will continue to offer category-wide promotions and door-busting deals.  However you're approaching 420 you must do so strategically.  A great way to ...

Join Krista and Jay on this exciting episode of Pod of Flowers as they chat with Andrew Lowitz and Shareef El-Sissi from Terpene Belt Farms. This is a great episode. The team goes deep on Cannabis Product Standardization. Without it, education to both budtenders and customers will continue to ...

Budtender leaves. Sales dip. The cycle repeats.  Dispensary budtender turnover is higher than the average across all other industries, according to Headset. Sky-high turnover is bleeding away cannabis retailers dry - whether it’s time, money or customer loyalty.  What if your onboarding could b...

In this episode, hosts Krista and Jay are joined by David Côté, CEO of Northern Helm, at the prestigious Hall of Flowers event in Toronto. David makes a return to the Pod of Flowers podcast, offering valuable insights into the importance of promotional calendars in comprehending customer behavi...

  What makes a cannabis customer loyal? It’s a question we get asked often at Vetrina. The data tells us cannabis customers visit a cannabis retail store on average 8x a year. If that seems a bit low to you, that’s because you’re not their only dispensary. That’s right. The average cannabis c...