New customers are a thrill! It's such a rush when you find out someone has walked through your doors for the first time. It's a fantastic opportunity to show them around, answer questions, and get them familiar with your brand.   You could offer them a discount as a new customer. That sounds aw...

Building trust is the first step to getting your loyalty program thriving. Want to know the secret ingredient for success in cannabis retail? A loyalty program built on trust. Loyalty programs are no longer a differentiator. They're no longer a perk - they're the standard. But a successful progr...

Messy inventory is the silent killer of cannabis retail profits.    Inventory is hard. It's a cannabis retailer's largest cost center and primary revenue driver. That means how you manage your inventory is critical to continued growth.   Inventory management is an exciting aspect of running a...

Imagine stepping into a cannabis store, eager to explore the world of relaxation and potential pain relief. But instead of being greeted by a welcoming atmosphere, you're met with a labyrinth of shelves overflowing with mysterious products and cryptic labels.  Discouragement sets in – where do y...

Cannabis selling is more than ringing up sales.  Budtenders and store teams hold the power to build customer retention and loyalty.  Selling is both an art and a science. It requires more than memorizing the product's features and benefits. Great selling can even build trust with customers.   ...

 Why do we even go shopping anymore? Why go to the store when we can order almost anything online and have it delivered? Answer: the people. Dispensaries are no different.    Cannabis retail is competitive, and budtenders are integral to your success. They're not just sales staff or cashiers;...

Many see the Cannabis Retail industry as thriving, but there's a hidden problem behind the shiny facade: compensation for management teams.  While budtenders benefit from tips, and higher-level store managers qualify for bonuses, assistant managers (ASMs), supervisors, and keyholders are left in ...

Are You Missing Out? Is Relevance more important than Personalization in Cannabis Retail? Tap into relevance to compete with the store next door   New Cannabis retail stores open daily - once one store settles in, poof! Another dispensary opens less than a mile away on the same street. With in...

Gross Revenue, Net Revenue, Gross Margin, Average per customer, Units per customer, discount percentage and new customer rates Running a successful dispensary involves not only providing quality products but also understanding the key performance indicators (KPIs) that can help you measure your ...

Do you ever struggle to understand the mathematics behind a promotion while considering a purchase? You’re not alone. Studies reveal that people often find basic calculations difficult, and this interruption during their purchasing journey can tank an otherwise well-thought-out promotion.  Your...